Privacy Policy
This privacy policy explains how Kala Sutra Studios collects, uses, and protects your personal information when you use our online platform and services. Kala Sutra Studios is committed to protecting your privacy and handling your data in an open and transparent manner.
Information We Collect
We collect information from you when you use our site or services, including when you rent studio space, book photography services, register for workshops or events, make a purchase, or contact us. The types of personal information we may collect include:
Contact Information: Such as your name, and other details you provide to communicate with you or fulfill your requests.
Booking and Service Details: Information related to the services you book or use, including dates, times, and specific requirements.
Payment Information: When you make payments, your payment card details or other financial information are processed, typically by secure third-party payment processors. We do not store your full payment card details.
Content Information: Information you provide when interacting with our services, such as details shared during photography sessions or workshop participation.
Technical and Usage Information: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This helps us understand how our service is used and improve it.
Communication Information: Records of your correspondence with us, including inquiries and feedback.
We collect this information directly from you when you provide it to us and automatically as you navigate through our site or use our services.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services, including:
To provide and manage the services you request, such as processing studio rentals, photography bookings, equipment rentals, and workshop registrations.
To process your transactions and manage billing.
To communicate with you about your bookings, services, inquiries, and updates.
To send you information about our services, promotions, workshops, and events that may be of interest to you, in accordance with your communication preferences.
To improve our site, services, customer support, and overall user experience.
To analyze usage trends and monitor the effectiveness of our marketing efforts.
To maintain the security and integrity of our online platform and services.
To comply with legal obligations and enforce our terms and policies.
Legal Basis for Processing (relevant where applicable)
We process your personal information based on several legal grounds, depending on the nature of the information and the purpose of processing:
Performance of a contract: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract (e.g., processing your booking or providing requested services).
Legitimate interests: When processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms (e.g., improving our services, preventing fraud, marketing our services to you).
Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., sending you marketing communications). You can withdraw your consent at any time.
Legal obligation: When processing is necessary to comply with a legal obligation (e.g., for tax or regulatory purposes).
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in limited circumstances:
Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, and customer support. These service providers are obligated to protect your information and only use it for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you.
The right to rectification of inaccurate or incomplete personal information.
The right to erasure of your personal information in certain circumstances.
The right to restrict processing of your personal information in certain situations.
The right to object to processing of your personal information in certain situations.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our site may contain links to websites operated by third parties. This privacy policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting the revised policy on our site. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you can contact us at:
Kala Sutra Studios
401 Saket Complex,
Off Linking Road, Bandra West,
Mumbai, Maharashtra,
400050, India.